AI in the Workplace is not a new thing for the world, let’s see how!
The world is experiencing a critical situation in which everyone is concerned about building a better society in which to live or work together.
After COVID-19, the situation has taken a 360-degree shift, with people struggling with fake news, companies trying to reconfigure workplace and work-from-home strategies, and policymakers working with vaccine refusals and the erosion of public trust.
In short, the traditional hardwired ways the world was running no longer fit for us. We need advancements like artificial intelligence equipped in every area of life especially at our workplaces.
Intelligent machines are not just tools; they are the architects of a safer society. They empower companies to implement flexible work-from-home policies and create a secure environment for all.
AI’s capabilities now extend to capturing physical movements, storing and processing analytical data, and assisting companies in managing and regulating their operations with unparalleled precision and efficiency.
In the following discussion, let’s delve into the rising use of AI in the workplace and how it is revolutionizing our professional lives.
Impact of AI in the Workplace
We are witnessing a significant surge in AI adoption rates. 35% of all companies worldwide are leveraging AI to streamline various workplace operations. For instance, this rate is highest in the USA, where approximately 58% of companies have embraced AI.
These are predominantly large businesses and enterprises with over 10,000 employees. They use AI to perform a wide range of tasks, including decision-making. The applications and impact of AI in our workplaces are immense.
Let’s explore them in detail.
1- Human Capital Management and People Analytics
There are several repetitive tasks that employees perform on a regular basis. For example, you may need to check the employee ID every morning for security purposes. These tasks can consume a lot of the company’s resources.
However, AI is transforming our interaction with human resource management and how we gather and analyze an employee’s personal data.
According to a survey, 40% of human resource departments worldwide, especially in the USA, are using AI tools to focus on higher goals by unburdening their employees from repetitive tasks.
AI can help the HR department perform several operations, such as talent management, diversity, equality in the workplace, employee ethics, employee relationships, business continuity, and reputational risk.
AI in the workplace can help companies innovate and automate their hiring process, directly impacting white-collar sector employees.
AI in the workplace assists companies in monitoring work efficiency and setting future goals with excellent decision-making in an advanced and more accurate way.
2- Performance Management and Evolution
AI in the workplace enables companies to perform micro-monitoring in a highly accurate and technical way. You can use different devices, sensors, and AI-powered features to monitor employees’ movement, duty hours, and timings.
Moreover, you can also gather data based on employees’ performance and generate the most accurate report at the end of the year based on the previous data and analytical details.
Companies can also run models to calculate their business growth rate, areas where they are lacking, and possible solutions to optimize the success of their business.
3- Use of CoBots and ChatBots
Have you ever visited a manufacturing industry where you saw these human-like machines working with their arms just like an engineer? Using robots to assemble cars or tech products in large automation industries has become common.
They have replaced the humans from the assembly line of any automation industry. Other than automation, several other sectors use cobots, which collaborate with humans.
Amazon has almost 1000 cobots working for it to automate production and increase efficiency.
Similarly, AI in the workplace is also offering companies a more interactive and direct way to be available to their customers and listen to their queries on time. For example, chatbots can relax you and allow you to be available for your customers 24/7.
You can free up your employees to leave the more complex questions to the chatbots and let them handle the initial talk. Chatbots work collaboratively with fellow humans, solving the client’s queries with human assistance.
4- Wearable Technology
Wearable technology and the use of AI gadgets have become common in industries. People use augmented or VR glasses to see the 3D representation of their product.
They can see how their product will look after the manufacturing which helps them to find out the possible strengths and weaknesses of their product so they can remove it on time.
These glasses help the workers to step into virtual reality to see the functionality of their product and services and how effective it would be from the customer or user’s point of view.
Moreover, AI in the workplace is also helping companies provide on-the-spot training to their employees without wasting time or resources. They can use head-mounted displays and tablets to provide training.
5- Skill Development and Career Growth
For any white-collar job, skill development is essential for a professional career and better job opportunities. As you know, technology is evolving at an extensive speed, and every day, we see a massive increase in new tools, software, and techniques.
Therefore, it has become essential for companies to provide advanced training to their employees to stay ahead of the market competition.
Example of AI in the Workplaces
AI in the workforce offers diverse and continually evolving applications for all types of industries. It actively works in retail, autonomous, healthcare, financial services, content generation, data analytics, and quality control sectors.
- AI in Automation
AI is providing outstanding services in the automation sector, performing different operations in the assembly line sector, and saving humans from repetitive tasks on a regular basis. It can hold and control heavy parts of a car and properly place them to create error-free products.
It is performing several creative and strategic responsibilities regarding decision-making and error and risk deduction.
- Healthcare
AI can assist humans in properly diagnosing patients’ medical conditions and allow the management to manage and store patients’ history in an easily restorable manner. An AI system can dive into the database to revisit the patient’s history, current health condition, and other details to provide the doctor with the best possible solution.
AI can also help doctors run simulations to see what possible side effects each treatment can have on the patient.
- Customer Service
As discussed above, chatbots can help companies create a more direct relationship with their clients. They can provide 24/7 services by answering quick queries and taking customer responses. They have become a source of efficient and highly effective customer support.
- Finance
AI technology is based on smart algorithms that can help you find the best strategies for finance management. AI tools can analyze the financial data by properly analyzing each factor, including market competition and business goals, enabling you to make the most accurate decisions relevant to investment.
- Manufacturing
AI can optimize the production of any company to an extensive level. These robots can work under savere conditions and complete the task with complete efficiency and accuracy without any delay.
- Cybersecurity Purposes
AI in the workplace can help the organization keep their cloud storage and systems protected from any cybersecurity attack; with the evolution of technology, cybercrimes have become one of the most significant threats for companies.
Cyberattackers can attack any system or cloud storage to steal any company’s confidential information or financial resources. However, using advanced AI features can protect your system, as the most advanced and sophisticated AI algorithms can teach the systems about possible threats and how to counter them.
AI technology can train your system to kill these attackers before they breach your system.
Final Thoughts
AI in the workplace is transforming our professional experience. People got to learn many new things about AI and technical advancement to keep posted about their job requirements. However, there is also a psychological fear in society that AI will take over several jobs, which seems a bit true when you look at automation and manufacturing industries.
On the other, several AI-powered tools work with human assistance, such as chatbots and analytical research, which require human logic to make the final decisions. Therefore, learning new tools and techniques relevant to AI technology is necessary to be a valuable employee and preserve your position in the industry.
